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New Mexico’s Transition from BioTrack to NMS2S: What You Need to Know

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Team GrowFlow

The rumors are no longer rumors. New Mexico is moving from BioTrack to NMS2S, and the state has released a tentative transition timeline. Here’s what operators need to know.

For months, rumors made their way through New Mexico’s cannabis industry. Now the transition is public: the state is preparing to move from BioTrack to the New Mexico Seed-to-Sale system, or NMS2S.

In October 2025, the New Mexico Regulation and Licensing Department issued a public Seed-to-Sale, Traceability and Tracking Registry RFP. The document says the resulting system will replace or upgrade BioTrack, the platform currently used by the state’s Cannabis Control Division.

The Cannabis Control Division has since confirmed NMS2S as BioTrack’s successor and released a tentative transition timeline in Industry Bulletin 26-09. Migration activity is expected to begin after 5:00 p.m. on August 25, 2026, with the legacy BioTrack system scheduled to shut down at 12:01 a.m. on September 4, 2026.

CCD describes the schedule as tentative and says unforeseen circumstances could still require dates or times to change. Even so, the transition window is short enough that operators, and their current providers, need to be preparing now.


GrowFlow is preparing for the transition on two parallel tracks. Our Retail team has been building and testing against NMS2S since early August, using early access to the state’s test environment, and has a working version of the new POS integration.


GrowFlow Wholesale will follow a different path at launch. The state does not currently have a Wholesale API available for third-party integrators. From August 25 through approximately August 31, while BioTrack is unavailable and non-retail inventory is being migrated to NMS2S, GrowFlow Wholesale customers will move to Standalone mode to maintain records of activity during the blackout period. Once customers receive access to NMS2S, required state traceability tasks will need to be completed directly in the state system. Without a connection between GrowFlow and NMS2S, some workflows will become significantly more manual, and operators should prepare for substantial changes until the state makes a Wholesale API available.


Our team is preparing affected customers for that interim workflow and will move quickly once the state makes the necessary integration functionality available.


This post focuses on what matters most right now: the transition timeline, what operators should prepare for, how readiness differs by license type, and how GrowFlow will support customers through the change.

 

What did the state actually confirm?

The state’s RFP was the first clear public confirmation that a system change was underway. The newer CCD bulletins now name that successor system as NMS2S and provide the first operator-facing transition schedule.

The transition will happen in stages. BioTrack access ends first for non-retailer licensees, including producers, manufacturers, and testing laboratories. Producer and manufacturer inventories are expected to appear in NMS2S around August 31. Retail inventory is then scheduled to migrate between September 1 and September 2, followed by the final BioTrack shutdown on September 4.

The staggered schedule means different license types will experience different restrictions and responsibilities during the cutover. Operators should review the full timeline rather than plan around a single launch date.

 

What are the key dates and deadlines?

The dates below come from CCD’s August 14, 2026 bulletin. They are tentative and may change, but they are the state’s current transition schedule.

 

Date What happens What it means for operators What it means for GrowFlow customers
October 7, 2025 The state released its traceability-system ERP Public confirmation that New Mexico is preparing for a system change /
November 7, 2025 Proposals were due A state procurement deadline, not an operator transition deadline /
Now - August 25 Make sure all your data is correct and matches your physical inventory in both GrowFlow and BioTrack (plants, harvests, inventory, waste, etc.)
 What’s recorded in Biotrack on August 25th will be your initial starting inventory in NMS2S.

Wholesale: In GrowFlow, you will be able to pull a snapshot of your plants and inventory data of EOD August 25th to use for auditing purposes once you're in the NMS2S system. So ensuring everythtng is accurate now will set you up for success then.
Now through September 1, 12:01 a.m. MT Retailers should reconcile physical inventory and keep GrowFlow fully synchronized with BioTrack before the retail inventory snapshot. The inventory reflected in BioTrack at the September 1 cutoff is what the state expects to migrate into NMS2S.

Retail: Continue reconciling inventory and resolving errors, mistagged items, stuck inventory, incomplete transfers, and adjustments. GrowFlow has a working version of the Retail integration and is continuing to test it as the state updates its requirements.
August 25, 5:00 PM BioTrack shuts down for all non-retailer licensees while the state takes a complete data backup

Producers, manufacturers, laboratories, and other affected licensees must maintain accurate records of activity during the migration period.

Wholesale: After 5pm MT, GrowFlow will disconnect all accounts from BioTrack. Accounts will be on standalone mode (no API connection) so licensees can continue day-to-day operations, while also maintaining a complete audit log and record of everything that occurred in your account during the blackout period so that they can refer to it once their data is in NMS2S and they need to audit it.
August 25–September 2 Retailers can continue sales through BioTrack but cannot receive inventory until the relevant transition steps are complete.

Retailers should plan inventory needs in advance and keep BioTrack fully synchronized.

Retail: Continue processing sales through GrowFlow and BioTrack. Plan stock levels before August 25 because new inventory transfers cannot be received during this period.
August 25–August 31 Testing laboratories cannot receive samples.

Operators should plan testing activity around the expected interruption.

There is no GrowFlow system change specific to laboratories. Cultivation and manufacturing customers should account for the testing interruption in production and fulfillment planning.
On or around August 31 Producer and manufacturer inventories are expected to appear in NMS2S. Labs can begin accepting samples again, and past test results are expected to be migrated.

Producers and manufacturers should reconcile migration-period activity and verify their inventory before taking new actions.

Wholesale: Use GrowFlow's Audit Log and Snapshot Reporting tools to refer to everything that happened during the blackout week and to reconcile your NMS2S data accordingly.
September 1, 12:01 a.m. CCD begins the retail inventory migration. Sales continue in BioTrack, but retailer-to-retailer transfers through BioTrack end.

Retailers should synchronize inventory before the snapshot. The inventory reflected in BioTrack at the cutoff is what is expected to migrate.

Retail: Confirm GrowFlow is fully synchronized with BioTrack before the cutoff. Continue processing sales through GrowFlow and BioTrack, but do not send or receive retailer-to-retailer transfers through BioTrack after the snapshot begins.
September 2, by noon Retail inventory is expected to be available in NMS2S. Retailers temporarily have access to both systems.

Continue sales in BioTrack, receive transfers in NMS2S, and adjust NMS2S inventory to account for BioTrack sales made during the overlap.

Retail: Continue processing sales through GrowFlow and BioTrack until the final cutoff. After inventory migrates, customers will need to complete the required GrowFlow package sync to pull in the new NMS2S inventory IDs before sales can be reported through the new system. GrowFlow will communicate the exact timing and instructions.
September 4, 12:01 a.m. The legacy BioTrack system is scheduled to shut down.

All sales after the cutoff must run through NMS2S, including sales submitted through POS integrations.

Retail: GrowFlow Retail will report sales through the NMS2S integration after cutover. Customers must complete the required package sync and follow the launch instructions provided by GrowFlow.
After NMS2S launch - timing not provided by the state The state has said Wholesale API materials will be available after launch, but it has not provided a release date or an estimate at this time.

The state does not currently have a Wholesale API available for third-party integrators. Until one is available, cultivation, manufacturing, and Wholesale licensees should expect substantial workflow changes and more manual work directly in NMS2S.

Wholesale: After the initial audit and reconciliation are complete, customers should expect to perform most plant, harvest, inventory, processing, packaging, and transfer actions directly in NMS2S. Without a Wholesale API, GrowFlow cannot connect to or automatically reflect real-time NMS2S data. GrowFlow can remain available as a reference and for functions that do not require current state-system data, but it will not replace the required NMS2S workflows. GrowFlow cannot commit to an integration date until the state releases the Wholesale API documentation; once it does, our team is committed to moving quickly.

Because CCD may revise this tentative schedule, operators should continue monitoring state bulletins and communications from their current provider.

What transition resources are now available?

On August 18, CCD launched a dedicated NMS2S transition webpage with important dates, preparation guidance, industry bulletins, and version 2.0 user manuals for each license type and major workflow.

The available manuals cover producers, retailers, manufacturers, testing laboratories, couriers, transfers and manifests, inventory rooms, user administration, and lifecycle-event statuses. Every operator should review the materials relevant to their licenses and workflows before the transition begins.

CCD says additional resources, including how-to videos, training-session dates, FAQs, and final support details, will be added to the transition page as they become available.

What could still change?

The state has published a working timeline, but technical and operational details are still being finalized. CCD has specifically cautioned that unforeseen circumstances may require changes to the listed dates or times.

Details still in motion include:

  • The exact timing and duration of any system downtime
  • Additional training sessions, how-to videos, FAQs, and support resources
  • Detailed reconciliation instructions for activity completed during migration
  • API availability for Labs and Wholesale plant, inventory, and workflow management after NMS2S launch
  • Any adjustments to the tentative cutover schedule

API materials for other third-party inventory processes—including cultivation, manufacturing, laboratory, and wholesale workflows—are expected after NMS2S launches. The current API does not support the complete set of wholesale workflows, including harvests, packaging, processing, and transfers. This sequencing applies to third-party providers across the state, and GrowFlow has a plan to support customers through both phases of the transition.  CCD has made POS integration materials available to providers ahead of launch. 

How could the transition affect your operation?

A state traceability change reaches far beyond a single compliance report. It can affect the systems and processes your team uses every day, including:

  • Inventory records and adjustments

  • Sales and state reporting

  • Product and package data

  • Manifests and transfers

  • Purchase-limit and medical-card checks

  • User access and staff workflows

  • Reconciliation between physical inventory and digital records

The practical impact will vary by license type and by how your current software is connected to the state system. Retailers, cultivators, manufacturers, and wholesalers may have different preparation steps, even though their data ultimately needs to move through the same regulated supply chain.

That is why early preparation matters. Your team may not be able to complete the migration today, but it can identify risks, clean up existing records, and make sure the right people are ready to act when official instructions arrive.

 

What should you ask your current provider?

Your current provider may not have every answer yet. No one does. But they should be able to tell you whether they are aware of the transition and actively preparing for it.

 

Start with these questions:

  1. Are you actively preparing for the NMS2S transition?

  2. Have you started integration and testing work?
  3. Which New Mexico license types will your platform support?
  4. How will you communicate new requirements and action items to customers?
  5. What support will be available before, during, and after the transition?
  6. How will your tools help our team reduce reporting and data-entry errors?

Silence is not a transition plan. If your current provider has not mentioned the change, now is the time to start the conversation.

 

How GrowFlow will support New Mexico operators through the change

GrowFlow is not waiting for launch to begin preparing. Our Retail team has built a working version of the NMS2S integration and continues to test it as requirements evolve. Our Wholesale team has a defined Standalone-mode plan to help customers continue operating while the state completes its phased release of non-retail integration materials.

Our goal is to give every customer a clear path forward. That means sharing confirmed information, explaining how new instructions affect day-to-day workflows, providing license-specific guidance, and supporting teams through each step of the change.

GrowFlow will communicate required customer actions directly as they are confirmed. We will also continue updating this post with material changes to the state’s timeline, training resources, and integration availability.

GrowFlow also provides tools that help simplify state reporting, check purchase limits and medical cards, and reduce avoidable data-entry and reporting errors. These tools support your team’s compliance processes; each licensee remains responsible for meeting its own regulatory obligations.

 

What can operators do before the timeline is final?

You do not need a launch date to get organized. New Mexico operators can take practical steps now:

  • Reconcile physical inventory against BioTrack and resolve permitted discrepancies
  • Review plants, packages, harvests, transfers, and other open records for accuracy
  • Keep third-party systems fully synchronized with BioTrack before the applicable snapshot
  • Run and save a current-inventory report directly from BioTrack
  • Confirm that the primary controlling person in NM-PLUS is accurate and current
  • Review the state’s NMS2S training manuals for each applicable license type and workflow
  • Plan retail inventory and testing needs around the anticipated interruption windows
  • Identify who will own reconciliation tasks for each license and location
  • Ask your current provider how and when it will communicate next steps

Do not make adjustments solely for migration unless they accurately reflect actual inventory or activity and are otherwise permitted. The objective is to enter the transition with records that are complete, accurate, and ready to reconcile.

 

Bookmark this post for New Mexico traceability updates

New Mexico’s traceability change is real, and GrowFlow has active readiness plans for both Retail and Wholesale customers. We will continue sharing confirmed information as the state finalizes the remaining transition details and releases additional integration resources.

GrowFlow provides software tools designed to help licensees meet applicable requirements. Each licensee remains solely responsible for its own regulatory compliance. Transition details are subject to change as the State of New Mexico finalizes its plans and requirements.

 

Bookmark this post and check back for updates. We’ll add confirmed New Mexico transition dates and requirements as they are released. If your current provider has gone quiet, contact us for more info about how we’re preparing.