Customer Support
Here when you need us — fast, friendly, and always helpful.
Whether you’re troubleshooting an issue, navigating compliance systems like Metrc or BioTrack, or just have a quick question, our Support team is here with real-time answers and real human empathy.
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Fast response times via live chat -
Deep product knowledge
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Compliance-savvy across multiple state systems
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Friendly, no-jargon support that meets you where you are
Customer Success
Your long-term partner in growth.
Our Success team works hand-in-hand with you to ensure you’re getting the most out of GrowFlow. From onboarding to optimization, we’re here to strategize, problem-solve, and celebrate your wins.
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Personalized onboarding and training
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Proactive check-ins and health reviews
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Workflow optimization and best practices
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Business insights tailored to your goals
Sales & Marketing
Getting started with GrowFlow starts here.
Our Sales team knows this industry, and they know our platform. Whether you’re just exploring options or ready to dive in, they’ll work with you to understand your needs and set you up with the right tools from day one.
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Focused on listening first, so we can recommend what actually works for you
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Personalized walkthroughs and demos
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Flexible solutions for businesses of any size
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Honest conversations — no pushy tactics
Product & Engineering
Built with care by people who care.
GrowFlow’s Engineering team is the backbone of everything we offer. They’re constantly innovating, improving, and listening to feedback to ensure we’re delivering stable, scalable, and smart solutions for our customers.
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Reliable, user-focused software development
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Regular updates based on customer feedback
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Seamless integrations and compliance-first thinking
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A focus on performance, security, and scalability