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Our team of cannabis professionals are with you every step of the way.These Terms of Use are a legally binding contract between you and GrowFlow (collectively "GrowFlow" or "we", "us" or "our") regarding your use of the GrowFlow network of websites, including the website located at getgrowflow.com and any cloudbased software made available to you by GrowFlow (including any versions optimized for viewing on a wireless or tablet device); all email newsletters published or distributed by GrowFlow; all apps published by GrowFlow; and all other interactive features, services, and communications provided by GrowFlow ("Sites"), however accessed and/ or used, that are operated by, made available by, or produced and maintained by GrowFlow. In addition to the information or content ("Content") made available on the Sites, the Sites provide you with various tools to submit content and participate in managing your cannabis wholesale activities online and other services. ("Services"). BY USING OUR SITES OR BY CLICKING TO AGREE TO THIS AGREEMENT WHEN THIS OPTION IS MADE AVAILABLE TO YOU, YOU ARE AGREEING TO THE TERMS AND PRACTICES IN THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE SITES OR SERVICES AND EXIT IMMEDIATELY. WE RESERVE THE RIGHT TO MODIFY OR AMEND THESE TERMS AND CONDITIONS FROM TIME TO TIME, AND WE WILL PROVIDE YOU WITH THE NOTICE OF SUCH CHANGE OR CHANGES VIA REASONABLE METHODS AND BY POSTING THE CHANGES ON THIS PAGE. NO CHANGES WILL APPLY RETROACTIVELY AND WILL BECOME EFFECTIVE NO SOONER THAN FOURTEEN DAYS AFTER THEY ARE POSTED. HOWEVER, CHANGES ADDRESSING NEW FUNCTIONS FOR A SERVICE OR CHANGES MADE FOR LEGAL REASONS WILL BE EFFECTIVE IMMEDIATELY. The GrowFlow Services provide a platform to enable persons who are licensed to operate a business in the United States in relation to the cannabis market (“GrowFlow Markets”) and licensed by the respective local government to sell cannabis ("Vendors", "Producers", "user", or "you") to other entities who operate in the GrowFlow Markets and are also licensed by their respective local government to purchase cannabis ("Retailer", "user", or "you"). Additional terms and conditions may apply to your use of specific services. By using the Sites and Services, you agree to such terms and conditions. The Sites are offered and available to you if you meet the following requirements:
This is a legal agreement between you and GrowFlow that states the material terms and conditions that govern your use of the Sites and the Services. These Terms and Conditions, together with all updates, supplements, additional terms, and all of GrowFlow’s rules and policies collectively constitute this agreement between you and GrowFlow ("Agreement"). BY ACCESSING THE SITE AND/OR PARTICIPATING IN THE SERVICES, YOU AGREE THAT YOU HAVE ALL NECESSARY RIGHTS, LICENSES AND AUTHORITY TO ENTER INTO THIS AGREEMENT AND TO BE LEGALLY BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS STATED HEREIN, PLEASE IMMEDIATELY LEAVE THE SITES.
Subscription Cancellations
If you would like to cancel a subscription you have with us, please select the "Cancel Subscription" button located in the account settings in your GrowFlow account to fill out our Cancellation Form. Once submitted, this will go directly to our team. You may also send an email to success@growflow.com with the subject, “Cancel Subscription.”
When you cancel a subscription with us, you will no longer have access to the platform or your data on the platform as soon as the cancellation has been processed. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods.
Do not wait until the end of a billing or subscription period to make a subscription cancellation request as such requests are typically processed within 2 to 3 business days after we receive them. Providing us with the license number(s) of the account(s) you would like to cancel can also speed up the process of honoring your request.
Example 1: Monthly Subscription Cancellation
If we process a monthly subscription’s cancellation on June 7th, you will no longer have access to the platform after June 7th and there will not be a partial refund of any part of the monthly subscription fee. You will neither be billed for nor receive the benefits of the canceled subscription after your current billing cycle ends.
Example 2: Annual Subscription Cancellation
If we process an annual subscription’s cancellation after 30 days of the first day of the subscription that begins June 1, you will continue to receive the benefits of that subscription on May 31st of the next year and there will not be a refund of any part of the annual subscription fee. You will neither be billed for nor receive the benefits of the canceled subscription after your current billing cycle ends.