This is a legal agreement between you and GrowFlow that states the material terms and conditions that govern your use of the Sites and the Services. These Terms and Conditions, together with all updates, supplements, additional terms, and all of GrowFlow’s rules and policies collectively constitute this agreement between you and GrowFlow ("Agreement"). BY ACCESSING THE SITE AND/OR PARTICIPATING IN THE SERVICES, YOU AGREE THAT YOU HAVE ALL NECESSARY RIGHTS, LICENSES AND AUTHORITY TO ENTER INTO THIS AGREEMENT AND TO BE LEGALLY BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS STATED HEREIN, PLEASE IMMEDIATELY LEAVE THE SITES.
If you would like to cancel a subscription you have with us, please select the "Cancel Subscription" button located in the account settings in your GrowFlow account to fill out our Cancellation Form. Once submitted, this will go directly to our team. You may also send an email to firstname.lastname@example.org with the subject, “Cancel Subscription.”
When you cancel a subscription with us, you will no longer have access to the platform or your data on the platform as soon as the cancellation has been processed. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods.
Do not wait until the end of a billing or subscription period to make a subscription cancellation request as such requests are typically processed within 2 to 3 business days after we receive them. Providing us with the license number(s) of the account(s) you would like to cancel can also speed up the process of honoring your request.
Example 1: Monthly Subscription Cancellation
If we process a monthly subscription’s cancellation on June 7th, you will no longer have access to the platform after June 7th and there will not be a partial refund of any part of the monthly subscription fee. You will neither be billed for nor receive the benefits of the canceled subscription after your current billing cycle ends.
Example 2: Annual Subscription Cancellation
If we process an annual subscription’s cancellation after 30 days of the first day of the subscription that begins June 1, you will continue to receive the benefits of that subscription on May 31st of the next year and there will not be a refund of any part of the annual subscription fee. You will neither be billed for nor receive the benefits of the canceled subscription after your current billing cycle ends.