FAQs
Looking for answers? You've come to the right place. Explore our FAQs to learn everything you need to know about GrowFlow, including retail, wholesale, compliance, onboarding, pricing, and more.
General Information
What is GrowFlow?
GrowFlow is a leading seed-to-sale software platform and cannabis POS solution designed for cannabis and hemp operators.
From cultivation and manufacturing to wholesale distribution and retail sales, GrowFlow helps businesses manage inventory, compliance, sales, reporting, and day-to-day operations from a single platform.
Who is GrowFlow for?
GrowFlow is designed for cannabis and hemp businesses at every stage of growth, from operators running a single location to large multi-state enterprises. Our platform supports retailers, cultivators, manufacturers, distributors, processors, and wholesalers across the supply chain.
What products does GrowFlow offer?
GrowFlow offers software solutions for cannabis and hemp businesses across the supply chain. Our core products include:
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A seed-to-sale platform for managing cannabis operations from cultivation and production through wholesale distribution.
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A point-of-sale (POS) system built to help retailers simplify daily operations, deliver faster checkouts, and provide a better customer experience.
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An ecommerce platform that extends your retail storefront online with live menus, online ordering, and branded shopping experiences.
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Live marketplace connecting retailers and wholesalers to discover products, place orders, and build stronger business relationships.
Is GrowFlow only for cannabis businesses?
No. GrowFlow supports both cannabis and hemp businesses, helping operators manage inventory, sales, compliance requirements, and business operations from a single platform.
How do I get started with GrowFlow?
Getting started is easy. Request a demo to speak with our team, explore the platform, and find the right solution for your cannabis or hemp business.
Compliance
Is GrowFlow compliant with cannabis regulations?
Yes. GrowFlow is designed to help cannabis businesses meet state compliance requirements by streamlining inventory management, reporting, and operational workflows.
Our platform integrates with leading state traceability systems, including Metrc, BioTrack, and CCRS, helping operators stay compliant while reducing manual work.
What states does GrowFlow support?
GrowFlow supports cannabis and hemp operators across many regulated markets throughout the United States. Our platform is available in states that utilize Metrc, BioTrack, and CCRS, with available products and integrations varying by state and license type.
GrowFlow currently supports operators in the following states:
- Alaska
- California
- Colorado
- Michigan
- Minnesota
- Montana
- New Mexico
- New York
- Oklahoma
- Oregon
- South Dakota
- Washington
Pricing
How much does GrowFlow cost?
GrowFlow pricing depends on several factors, including your business type, number of locations, license type, operational needs, and the products you're interested in. Because every cannabis business is unique, we don't offer one-size-fits-all pricing.
The best way to receive accurate pricing is to schedule a demo with our team. After learning more about your business, goals, locations, and workflow requirements, we'll recommend the right solution and provide customized pricing tailored to your operation.
Are there any hidden fees?
No. We strive to be transparent about pricing from the start. Once we've learned more about your business during the demo and discovery process, we'll provide a detailed quote outlining all applicable costs so there are no surprises down the road.
Onboarding
How long does onboarding take?
Implementation timelines vary depending on the size and complexity of your operation. Our onboarding specialists work closely with your team to ensure a smooth transition and successful deployment of your GrowFlow solution.
Does GrowFlow provide training?
Yes. Every GrowFlow implementation includes onboarding and training to help your team become confident using the platform. We also provide ongoing support and educational resources to help you get the most out of GrowFlow.
What kind of support does GrowFlow offer?
Our dedicated support team is here to help whenever you need us. Whether you have questions about your account, need technical assistance, or want guidance on using GrowFlow's features, you can reach out through our chat support or fill out our contact form, and we'll make sure your request gets to the right team.
You can also visit our Help Center, where you'll find articles, guides, and answers to many common questions to help you get the most out of GrowFlow.