The average amount of time it takes to reach one of our customer service reps
GrowFlow provides every customer with the highest level of support — from initial account setup and implementation, continuing on through their journey with GrowFlow.
Our team is made up of the best and the brightest Customer Happiness reps, many of whom have real-life cannabis work experience at commercial grow operations and dispensaries.
With GrowFlow you get more than software, you get a team of partners who will help your cannabis business grow, from start to finish.
Get the attention and customization your business deserves with a dedicated GrowFlow Customer Success Manager. Our team of success managers have worked at commercial cannabis operations and retail locations just like yours and can help you with all things GrowFlow, as well as advise on SOP’s and best practices for all aspects of your cannabis business.
Kathy saved my life yesterday! I must have bugged the help desk for 5 hrs!
So far I haven't crossed anybody at GrowFlow that hasn't been helpful and respectful. If it was Friday I would totally buy all of you a round of beers! Great customer service.
OMG...You ladies and gentlemen at GrowFlow are true angels! Thank you for your diligence and research to resolve our issues. Have a great day!
Hi! Just want to reach out and say thank you to your team for helping us with that big transition and getting the rest of our stores converted over to GrowFlow! Everyone says it was so much easier and smoother than they thought!
Never miss a sale or have a transfer get stuck. With GrowFlow's Customer Happiness team, you have access to industry professionals and product experts through phone or live chat. It's like having a group of compliance experts at your operation. If you run into any issues, our team is here to get things fixed fast so your business can keep flowing.
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Sign up and meet your success manager
Hop on a call with your success manager to kick start your activation — we want to learn about you and your business
We migrate your data and setup your account
We train your team
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