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See all of GrowFlow for yourself - 30 Days Free

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See all of GrowFlow for yourself - 30 Days Free

START FREE TRIAL

Providing high-quality end-to-end support

GrowFlow provides every customer with the highest level of support — from initial account setup and implementation, continuing on through their journey with GrowFlow.

Our team is made up of the best and the brightest Customer Happiness reps, many of whom have real-life cannabis work experience at commercial grow operations and dispensaries.

With GrowFlow you get more than software, you get a team of partners who will help your cannabis business grow, from start to finish.

 

3.3MINUTES

The average amount of time it takes to reach one of our customer service reps

93%

Of customers are satisfied with the service they've received from us

Keep customers for life by delivering a wow experience in all aspects of your product.

GAR, HEAD OF CUSTOMER EXPERIENCE
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Meet the newest member of your team — your own Customer Success Manager

Get the attention and customization your business deserves with a dedicated GrowFlow Customer Success Manager. Our team of success managers have worked at commercial cannabis operations and retail locations just like yours and can help you with all things GrowFlow, as well as advise on SOP’s and best practices for all aspects of your cannabis business.

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Kathy saved my life yesterday! I must have bugged the help desk for 5 hrs!

Nicole, Pure Funk

Have I said how easy this was to train my group? We are still a working progress, but we damn sure got it done today!

BeaAnn, Big Pappa Okie Toke

So far I haven't crossed anybody at GrowFlow that hasn't been helpful and respectful. If it was Friday I would totally buy all of you a round of beers! Great customer service.

Joe, New Leaf Family Farms

OMG...You ladies and gentlemen at GrowFlow are true angels! Thank you for your diligence and research to resolve our issues. Have a great day!

Nicole, Ball Family Farms

Hi! Just want to reach out and say thank you to your team for helping us with that big transition and getting the rest of our stores converted over to GrowFlow! Everyone says it was so much easier and smoother than they thought!

GrowFlow-Customer-Happiness-to-the-rescue

Problems get solved in seconds, not days

Never miss a sale or have a transfer get stuck. With GrowFlow's Customer Happiness team, you have access to industry professionals and product experts through phone or live chat.  It's like having a group of compliance experts at your operation. If you run into any issues, our team is here to get things fixed fast so your business can keep flowing.

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55

NPS Score

3.3 MINUTES

Average response time

93% SATISFACTION

Average chat satisfaction

GrowFlow-Customer-Resources-for-everyone

Tons of resources to get you and your team started

Our on-demand help desk features videos and articles covering every workflow in GrowFlow, for that moment when you need a quick answer.

CHECK OUT THE HELP DESK
THE PROCESS

Transitioning to Growflow is simple

Sign Up

Sign up and meet your success manager

Introductory Call

Hop on a call with your success manager to kick start your activation — we want to learn about you and your business

Data Migration

We migrate your data and setup your account

Training

We train your team

Go Live

You get started with your free trial!

BOOK DEMO
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Your trusted partner in growth

No matter what you need along your path to growing your cannabis business, we’ve got your back. Schedule a demo with one of our helpful team members today, and we’ll have you up and running in no time.

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